Privacy policy

1. Introduction

Bidastra ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered tender management platform and website.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, company name, and job title provided through forms or account registration.
Tender Documents: Documents uploaded to the platform for AI-powered extraction and processing.
Usage Data: Information about how you interact with our platform, including pages visited, features used, and session duration.
Device Information: Browser type, IP address, operating system, and device identifiers.
Digital Signature Data: Signature records and authentication details for document signing workflows.

3. How We Use Your Information

To provide, operate, and maintain the Bidastra platform
To process and extract tender requirements using AI
To generate tasks, checklists, and annexures from tender documents
To facilitate digital signature collection and document workflows
To communicate with you regarding your account, updates, and support
To improve our platform, features, and user experience
To comply with legal obligations and enforce our terms

4. Data Security

We implement industry-standard security measures including encryption at rest and in transit, role-based access controls, and regular security audits to protect your data. Tender documents and digital signatures are stored securely with enterprise-grade infrastructure.

5. Data Sharing

We do not sell your personal information. We may share data with trusted third-party service providers who assist in operating our platform, subject to strict confidentiality agreements. We may disclose information when required by law or to protect our legal rights.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Tender documents and associated data can be deleted upon request. We retain certain information as required by applicable laws and regulations.

7. Your Rights

You have the right to access, correct, or delete your personal information. You may request a copy of your data or ask us to restrict processing. To exercise these rights, contact us at privacy@bidastra.com.

8. Cookies

We use essential cookies to ensure platform functionality and analytics cookies to understand usage patterns. You can manage cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@bidastra.com.